Shipping

📦 Shipping

To ensure the safe and fast delivery of all shipments to our valued customers, we have selected a reliable shipping service. Please note that all shipments must be delivered to a physical address; P.O. Box addresses are accepted.

🚚 Shipping & Delivery Time

📍 Within Saudi Arabia:

  • Riyadh: Within 24 hours
  • Other cities: 2 to 5 days

📍 GCC Countries (UAE, Kuwait, Qatar, Oman, Bahrain):

  • Delivery time: 3 to 7 business days

💰 Shipping & Payment Fees

  • Shipping fee: 23 SAR when paying with credit cards, Mada, or Visa.
  • Cash on delivery fee: 5 SAR additional charge.
  • GCC Countries: Shipping fee is 37 SAR

📩 Shipping Confirmation

Once payment is completed and the order is processed, you will receive a confirmation message, including a tracking number to monitor your shipment.

📌 Important Information for a Smooth Delivery

🔹 To ensure fast and accurate delivery, please make sure to provide the following details correctly:

  • District
  • Street name
  • City
  • phone number

    🔄 Return Policy
  • 📍 Riyadh & Jeddah: Free exchange is available at SCRUBSER branches.
  • 📦 Other cities: Customers will bear a 35 SAR shipping fee for returns.
  • GCC exchange fee: 65 SAR In case of return, 37 SAR shipping cost will be deducted.

We strive to provide the best shopping experience for our customers, ensuring that all shipments arrive in excellent condition and in the shortest possible time.