📦 Shipping

To ensure the safe and fast delivery of all shipments to our valued customers, we have selected a reliable shipping service. Please note that all shipments must be delivered to a physical address; P.O. Box addresses are not accepted.

🚚 Shipping & Delivery Time

📍 Within Saudi Arabia:

• Riyadh: Within 24 hours
• Other cities: 1 to 3 days

📍 GCC Countries (UAE, Kuwait, Qatar, Oman, Bahrain):

• Delivery time: 3 to 5 business days

💰 Shipping & Payment Fees

• Shipping fee: 23 SAR when paying with credit cards, Mada, or Visa.
• Cash on delivery fee: 5 SAR additional charge.

📩 Shipping Confirmation

Once payment is completed and the order is processed, you will receive a confirmation message, including a tracking number to monitor your shipment.

📌 Important Information for a Smooth Delivery

🔹 To ensure fast and accurate delivery, please make sure to provide the following details correctly:

• Neighborhood
• Street name
• City
• phone number
  
  

🔄 Return Policy

📍 Riyadh & Jeddah: Free exchange is available at SCRUBSER branches.
📦 Other cities: Customers will bear a 35 SAR shipping fee for returns.

✅ We strive to provide the best shopping experience for our customers, ensuring that all shipments arrive in excellent condition and in the shortest possible time.