📦 Shipping
To ensure the safe and fast delivery of all shipments to our valued customers, we have selected a reliable shipping service. Please note that all shipments must be delivered to a physical address; P.O. Box addresses are accepted.
🚚 Shipping & Delivery Time
📍 Within Saudi Arabia:
- Riyadh: Within 24 hours
- Other cities: 2 to 5 days
📍 GCC Countries (UAE, Kuwait, Qatar, Oman, Bahrain):
- Delivery time: 3 to 7 business days
💰 Shipping & Payment Fees
- Shipping fee: 23 SAR when paying with credit cards, Mada, or Visa.
- Cash on delivery fee: 5 SAR additional charge.
- GCC Countries: Shipping fee is 37 SAR
📩 Shipping Confirmation
Once payment is completed and the order is processed, you will receive a confirmation message, including a tracking number to monitor your shipment.
📌 Important Information for a Smooth Delivery
🔹 To ensure fast and accurate delivery, please make sure to provide the following details correctly:
- District
- Street name
- City
- phone number
🔄 Return Policy - 📍 Riyadh & Jeddah: Free exchange is available at SCRUBSER branches.
- 📦 Other cities: Customers will bear a 35 SAR shipping fee for returns.
- GCC exchange fee: 65 SAR In case of return, 37 SAR shipping cost will be deducted.
✅ We strive to provide the best shopping experience for our customers, ensuring that all shipments arrive in excellent condition and in the shortest possible time.